Today I was able to block a couple of hours to continue with my orientation training to be a volunteer at Aseracare Hospice. I am required to read a thick folder of materials as well as take four on-line courses through Aseracare University. Today I completed the course "Communicating With The Elderly". I am pleased to say that I got 100% correct on the exam; so all the current seniors in my life can rest assured that I will know how to communicate with them if they ever actually become elderly!!! I learned a fascinating fact: 55% of any intended communication is done with body language; 38 % with voice tone and only 7% through your actual words. So like the adage goes..."It's not what you say; but how you say it".
This was the first time I've ever taken a course on line as it was not an option when I was a student almost 30 years ago! I found it very relaxing to be able to sit in my cozy robe, sip my morning coffee and manage the pace of the class with just a simple click of the mouse. Tomorrow I'll be taking another course...hmm...should I choose the class about the grief process or the one about spirituality and giving?
Guess I'll just surprise myself and everyone else tomorrow!
http://www.aseracare.com/
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